I booked a trip from the west coast for my client. Holding my breath, I submitted the trip via online reservation. They were not only the first to response, but it was a personal touch in their respond (someone read our online reservation request precisely!). Follow up phone call was friendly, helpful, and reassuring. The driver was on time, friendly, and knew the area well. A week later, I was asked to write an honest review and I couldn?t thank them enough. With the fading quality of services in the world, what I got is big for me.
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